Effective Date: 08 October 2025
At Shop iSeven, we aim to ensure a smooth shopping experience and customer satisfaction. Please read our Refund and Returns Policy carefully before making a purchase.
Eligibility for Returns
- Products can be returned only if they are defective, damaged, or incorrect.
- All returned items must be in their original packaging with tags intact.
- Personalized or custom-made products are non-returnable unless defective.
Refund Process
- Refunds will be processed only after we receive the returned product at our facility.
- Once the product is received and inspected, refunds will be processed within 7 working days.
- Refunds will be issued via the original mode of payment:
- COD Orders: Refund via bank transfer or UPI
- Online/UPI Payments: Refund credited to the same account/card used during purchase
How to Return a Product
- Contact our support team at: 8510860215 or email [your email] with your order number and reason for return.
- Ship the product back to:
Shop iSeven Dakkhin Patti, Ranno, Jaunpur Uttar Pradesh, 222109 - Include the invoice/receipt with the returned product.
Important Notes
- Refunds may take additional time depending on your bank or payment provider.
- Partial refunds may apply for products returned damaged by the customer.
- Returns will not be accepted after 7 days from the date of delivery.
Contact Information
For any questions or assistance regarding returns or refunds, please contact us:
Shop iSeven
Phone: +91 8510860215
Address: Dakkhin Patti, Ranno, Jaunpur, Uttar Pradesh, 222109
Email: contact@shopiseven.com